ANZ Agency Services Status

ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.

For more information, contact your ANZ Customer Service Centre.

Operational

Degraded Performance

Partial Outage

Major Outage

Under Maintenance

All Systems Operational

NPP Agency Clearing Operational

Inward Agency Operational

Outward Agency Operational

EOD BTR Operational

Global Courier Service (GCS) Operational

ANZ Fileactive Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `8`, `2026` `00:30`-`04:30` AEDT

NPP Schedule Change

Reference Number: CHG1051326
Service Impact: Low
Start Time: 08/01/2026 00:30 AEDT
End Time: 08/01/2026 04:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Dec 19, 2025 - 00:05 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `17`, `2026` `23:00` - Jan `18`, `2026` `06:00` AEDT

NPP Schedule Change

Reference Number: CHG1033017
Service Impact: High
Start Time: 17/01/2026 23:00 AEDT
End Time: 18/01/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance impacting only outward NPP payments.
As a result of the planned activity:
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all the Participants.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Nov 14, 2025 - 14:21 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `24`, `2026` `22:00` - Jan `25`, `2026` `06:00` AEDT

NPP Schedule Change

Reference Number: CHG1033064
Service Impact: Low
Start Time: 24/01/2026 22:00 AEDT
End Time: 25/01/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Nov 11, 2025 - 23:55 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Feb `7`, `2026` `20:00` - Feb `8`, `2026` `06:00` AEDT

NPP Schedule Change

Reference Number: CHG1028456
Service Impact: Low
Start Time: 07/02/2026 20:00 AEDT
End Time: 08/02/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Dec 22, 2025 - 16:43 AEDT

Past Incidents

Dec 28, 2025

No incidents reported today.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

ANZ Maintenance Notification - Fileactive

Completed - The scheduled maintenance has been completed.
Dec 15, 00:01 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 23:00 AEDT

Scheduled - ANZ Fileactive Scheduled Change

Start Time: 14/12/2025 23:00 AEDT
End Time: 15/12/2025 00:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Dec 12, 17:32 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification

Completed - The scheduled maintenance has been completed.
Dec 15, 00:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 23:01 AEDT

Scheduled - NPP Schedule Change

Reference Number: CHG1049244
Service Impact: High
Start Time: 14/12/2025 23:00 AEDT
End Time: 15/12/2025 00:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Dec 12, 16:45 AEDT

Dec 14, 2025

All Systems Operational

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan 8, 2026 00:30-04:30 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan 17, 2026 23:00 - Jan 18, 2026 06:00 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan 24, 2026 22:00 - Jan 25, 2026 06:00 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Feb 7, 2026 20:00 - Feb 8, 2026 06:00 AEDT

Past Incidents

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `8`, `2026` `00:30`-`04:30` AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `17`, `2026` `23:00` - Jan `18`, `2026` `06:00` AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Jan `24`, `2026` `22:00` - Jan `25`, `2026` `06:00` AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Feb `7`, `2026` `20:00` - Feb `8`, `2026` `06:00` AEDT