ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

NPP Agency Clearing Operational
Inward Agency Operational
Outward Agency Operational
EOD BTR Operational
Global Courier Service (GCS) Operational
ANZ Fileactive ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 15, 2025 21:00 - Nov 16, 2025 06:00 AEDT

NPP Schedule Change

Reference Number: CHG1020912
Service Impact: Low
Start Time: 15/11/2025 21:00 AEDT
End Time: 16/11/2025 06:00 AEDT

Change Details
Please refer to the updated schedule for the change.

ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Nov 07, 2025 - 15:11 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 16, 2025 02:30-05:30 AEDT

NPP Schedule Change

Reference Number: CHG0980045
Service Impact: High
Start Time: 16/11/2025 02:30 AEDT
End Time: 16/11/2025 05:30 AEDT

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Nov 05, 2025 - 21:53 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 22, 2025 14:30 - Nov 23, 2025 23:30 AEDT

NPP Schedule Change

Reference Number: CHG1026424
Service Impact: Low
Start Time: 22/11/2025 14:30 AEDT
End Time: 23/11/2025 23:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 31, 2025 - 15:59 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 23, 2025 00:45-07:00 AEDT

NPP Schedule Change

Reference Number: CHG1010387
Service Impact: High
Start Time: 23/11/2025 00:45 AEDT
End Time: 23/11/2025 07:00 AEDT

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Nov 04, 2025 - 14:53 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 29, 2025 14:30 - Nov 30, 2025 23:30 AEDT

NPP Schedule Change

Reference Number: CHG1026425
Service Impact: Low
Start Time: 29/11/2025 14:30 AEDT
End Time: 30/11/2025 23:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 31, 2025 - 23:34 AEDT
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 23:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 09:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1024081
Service Impact: Low
Start Time: 02/11/2025 09:00 AEDT
End Time: 02/11/2025 23:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 27, 19:46 AEDT
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Nov 2, 22:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:01 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1023997
Service Impact: Low
Start Time: 31/10/2025 21:00 AEDT
End Time: 02/11/2025 22:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 27, 20:06 AEDT
Nov 1, 2025
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Nov 1, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1020899
Service Impact: Low
Start Time: 31/10/2025 21:00 AEDT
End Time: 01/11/2025 06:00 AEDT

Change Details
**Please refer to the updated timings for the change

ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 17, 16:59 AEDT
Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 27, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1023981
Service Impact: Low
Start Time: 26/10/2025 22:00 AEDT
End Time: 27/10/2025 05:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 23, 17:07 AEDT
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 27, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1024456
Service Impact: High
Start Time: 26/10/2025 23:00 AEDT
End Time: 27/10/2025 01:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 22, 15:01 AEDT
ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Oct 27, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 AEDT
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 26/10/2025 23:00 AEDT
End Time: 27/10/2025 01:00 AEDT

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Oct 22, 14:18 AEDT
Oct 26, 2025
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 26, 22:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG0974626
Service Impact: Low
Start Time: 24/10/2025 21:00 AEDT
End Time: 26/10/2025 22:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 7, 00:02 AEDT
Oct 25, 2025
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 25, 20:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1022889
Service Impact: Low
Start Time: 25/10/2025 07:00 AEDT
End Time: 25/10/2025 20:00 AEDT

Change Details
Please refer to the updated change details

ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 18, 02:09 AEDT
← Incident History Powered by Atlassian Statuspage
© Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522