All Systems Operational

NPP Agency Clearing Operational
Inward Agency Operational
Outward Agency Operational
EOD BTR Operational
Global Courier Service (GCS) Operational
ANZ Fileactive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Oct 21, 2026 22:00 - Oct 22, 2026 06:00 AEDT

NPP Schedule Change

Reference Number: CHG1173322
Service Impact: Low
Start Time: 21/11/2026 22:00 AEDT
End Time: 22/11/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 14, 2026 - 21:55 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Oct 25, 2026 02:00-06:00 AEDT

NPP Schedule Change

Reference Number: CHG1178966
Service Impact: High
Start Time: 25/10/2026 02:00 AEDT
End Time: 25/10/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 15, 2026 - 16:37 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Oct 30, 2026 15:30 - Oct 31, 2026 03:30 AEDT

NPP Schedule Change

Reference Number: CHG1177526
Service Impact: Low
Start Time: 30/10/2026 15:30 AEDT
End Time: 31/10/2026 03:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 13, 2026 - 17:29 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 1, 2026 09:00-18:00 AEDT

NPP Schedule Change

Reference Number: CHG1177538
Service Impact: Low
Start Time: 01/11/2026 09:00 AEDT
End Time: 01/11/2026 18:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 14, 2026 - 21:02 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 6, 2026 15:30 - Nov 7, 2026 03:30 AEDT

NPP Schedule Change

Reference Number: CHG1177565
Service Impact: Low
Start Time: 06/11/2026 15:30 AEDT
End Time: 07/11/2026 03:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 14, 2026 - 18:40 AEDT

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Nov 8, 2026 09:00-18:00 AEDT

NPP Schedule Change

Reference Number: CHG1177566
Service Impact: Low
Start Time: 08/11/2026 09:00 AEDT
End Time: 08/11/2026 18:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Oct 15, 2026 - 01:39 AEDT

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 14, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1181001
Service Impact: Low
Start Time: 13/10/2026 22:00 AEDT
End Time: 14/10/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 13, 17:12 AEDT

Oct 13, 2026

ANZ Wholesale Digital Incident Notification - Fileactive - Slowness in processing of files
Resolved - This incident has been resolved.
Oct 13, 02:23 AEDT
Update - We are continuing to monitor for any further issues.
Oct 13, 02:23 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 01:02 AEDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 00:27 AEDT
Investigating - Reference Number: INC8384885
Severity Rating 1
Start Time: 12.10.2026 22.30.00 AEDT
Resolution Time: TBA

Incident Details
We are currently experiencing a degradation in the processing of files in ANZ Fileactive services. This may result in delays in inward and outward file processing. Technology teams are investigating this issue and we will provide updates as they become available. This is impacting all users of ANZ Fileactive.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Global
Oct 12, 23:33 AEDT

Oct 12, 2026

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 12, 02:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 23:01 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1166616
Service Impact: High
Start Time: 11/10/2026 23:00 AEDT
End Time: 12/10/2026 02:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Sep 24, 18:17 AEST
ANZ Digital Services Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Oct 12, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 23:00 AEDT
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 11/10/2026 23:00 AEDT
End Time: 12/10/2026 02:00 AEDT

Change Details

ANZ will be undertaking a change to our systems, which will result in a disruption to services.

ANZ Fileactive will not be available during the maintenance period, payments will be held and customers may experience delays in receipt of reply/acknowledgement files during the outage period.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.
Oct 7, 18:35 AEDT

Oct 11, 2026

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 11, 23:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:30 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1172738
Service Impact: Low
Start Time: 11/10/2026 14:30 AEDT
End Time: 11/10/2026 23:30 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Sep 29, 20:06 AEST
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 11, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1173406
Service Impact: Low
Start Time: 10/10/2026 22:00 AEDT
End Time: 11/10/2026 06:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Sep 25, 22:58 AEST

Oct 10, 2026

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:30 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1172727
Service Impact: Low
Start Time: 09/10/2026 15:30 AEDT
End Time: 10/10/2026 07:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Sep 30, 21:29 AEST

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 4, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1147528
Service Impact: Low
Start Time: 02/10/2026 19:00 AEST
End Time: 04/10/2026 21:00 AEDT

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Sep 24, 17:56 AEST
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Oct 4, 07:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 03:00 AEDT
Scheduled - NPP Schedule Change

Reference Number: CHG1155812
Service Impact: High
Start Time: 04/10/2026 03:00 AEDT
End Time: 04/10/2026 07:30 AEDT

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected
delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.
• From 03:00 AEDT to 04:00 AEDT Account Management requests will be rejected, and customers will be required to resubmit at the conclusion of this outage.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Oct 1, 19:21 AEST

Oct 3, 2026

No incidents reported.

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