ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

NPP Agency Clearing Operational
Inward Agency Operational
Outward Agency Operational
EOD BTR Operational
Global Courier Service (GCS) Operational
ANZ Fileactive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification May 2, 2026 22:00 - May 3, 2026 08:00 AEST

NPP Schedule Change

Reference Number: CHG1099929
Service Impact: Low
Start Time: 02/05/2026 22:00 AEST
End Time: 03/05/2026 08:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Apr 28, 2026 - 19:52 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification May 3, 2026 23:00 - May 4, 2026 02:00 AEST

NPP Schedule Change

Reference Number: CHG1097661
Service Impact: High
Start Time: 03/05/2026 23:00 AEST
End Time: 04/05/2026 02:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Apr 23, 2026 - 12:34 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification May 8, 2026 22:00 - May 9, 2026 10:00 AEST

NPP Schedule Change

Reference Number: CHG1093070
Service Impact: Low
Start Time: 08/05/2026 22:00 AEST
End Time: 09/05/2026 10:00 AEST

Change Details
**Please refer to the updated schedule for the change
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Posted on Apr 23, 2026 - 12:20 AEST
Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Apr 26, 06:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 23:30 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 25/04/2026 23:30 AEST
End Time: 26/04/2026 06:30 AEST

Change Details
ANZ is undertaking planned maintenance that will impact ANZ Fileactive services.

During this maintenance period, some ANZ Fileactive inward and outward processing may be delayed. Specifically, New Zealand 7 Day Reporting (Balance & Transaction Reporting) and payment processing will be delayed.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: New Zealand
Apr 23, 12:26 AEST
Apr 25, 2026
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 25, 09:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1096555
Service Impact: Low
Start Time: 24/04/2026 21:00 AEST
End Time: 25/04/2026 09:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Apr 17, 21:44 AEST
Apr 24, 2026
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 24, 21:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 09:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1095968
Service Impact: Low
Start Time: 24/04/2026 09:00 AEST
End Time: 24/04/2026 21:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Apr 21, 13:57 AEST
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:30 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1077808
Service Impact: Low
Start Time: 19/04/2026 14:30 AEST
End Time: 19/04/2026 23:30 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Mar 12, 22:29 AEDT
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 10:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1072531
Service Impact: Low
Start Time: 18/04/2026 22:00 AEST
End Time: 19/04/2026 10:00 AEST

Change Details
**Please find the updated schedule for change
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Mar 12, 22:15 AEDT
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 19, 05:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 02:30 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1051984
Service Impact: High
Start Time: 19/04/2026 02:30 AEST
End Time: 19/04/2026 05:30 AEST

Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Apr 9, 20:48 AEST
Apr 18, 2026
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 18, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1051321
Service Impact: Low
Start Time: 17/04/2026 01:00 AEST
End Time: 18/04/2026 20:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Apr 16, 13:35 AEST
Apr 17, 2026
Apr 16, 2026
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1089929
Service Impact: Low
Start Time: 16/04/2026 09:00 AEST
End Time: 16/04/2026 23:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL
Apr 9, 21:00 AEST
Apr 15, 2026

No incidents reported.

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