ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

NPP Agency Clearing Operational
Inward Agency Operational
Outward Agency Operational
EOD BTR Operational
Global Courier Service (GCS) Operational
ANZ Fileactive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Aug 28, 2026 13:30-22:30 AEST

NPP Schedule Change

Reference Number: CHG1147380
Service Impact: Low
Start Time: 28/08/2026 13:30 AEST
End Time: 28/08/2026 22:30 AEST

Change Details
***Please refer to the updated schedule for the change

ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 14, 2026 - 00:05 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Aug 28, 2026 22:00 - Aug 29, 2026 10:00 AEST

NPP Schedule Change

Reference Number: CHG1148741
Service Impact: Low
Start Time: 28/08/2026 22:00 AEST
End Time: 29/08/2026 10:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 20, 2026 - 22:37 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Aug 30, 2026 05:00-08:00 AEST

NPP Schedule Change

Reference Number: CHG1153707
Service Impact: High
Start Time: 30/08/2026 05:00 AEST
End Time: 30/08/2026 08:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Appointor Channels which will result in an outage on the API Gateway.

As a result of the planned activity Appointors will be unable to submit outbound payments and expect to receive a 503/401 error when establishing a connection to the NPP Service during the scheduled change window.

Inbound payments from other Participants will continue to be received and be settled by ANZ, however acknowledgement messages will be held in ANZ systems until services are restored.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 25, 2026 - 21:19 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Aug 30, 2026 13:30-22:30 AEST

NPP Schedule Change

Reference Number: CHG1147385
Service Impact: Low
Start Time: 30/08/2026 13:30 AEST
End Time: 30/08/2026 22:30 AEST

Change Details
***Please refer to the updated schedule for the change

ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 14, 2026 - 00:11 AEST

ANZ Wholesale Digital Maintenance Notification - Fileactive Aug 30, 2026 23:00 - Aug 31, 2026 02:00 AEST

ANZ Fileactive Scheduled Change

Start Time: 30/08/2026 11:00 AEST
End Time: 31/08/2026 02:00 AEST

Change Details

ANZ will be performing system maintenance on ANZ Fileactive services.

During this period, ANZ Fileactive will not be available. Customers will experience delays in file processing and in receiving reply files.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Posted on Aug 20, 2026 - 13:56 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Sep 11, 2026 20:00 - Sep 12, 2026 06:00 AEST

NPP Schedule Change

Reference Number: CHG1155784
Service Impact: Low
Start Time: 11/09/2026 20:00 AEST
End Time: 12/09/2026 06:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 19, 2026 - 23:01 AEST

ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification Sep 19, 2026 20:00 - Sep 20, 2026 16:00 AEST

NPP Schedule Change

Reference Number: CHG1151019
Service Impact: Low
Start Time: 19/09/2026 20:00 AEST
End Time: 20/09/2026 16:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Posted on Aug 20, 2026 - 00:25 AEST

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 23:30 AEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 13:37 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 22/08/2026 23:30 AEST
End Time: 23/08/2026 03:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services.

During this period, ANZ Fileactive customers will experience delays in file processing and in receiving reply files.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global

Aug 4, 11:47 AEST
Completed - The scheduled maintenance has been completed.
Aug 23, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 21:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1122672
Service Impact: Low
Start Time: 22/08/2026 21:00 AEST
End Time: 23/08/2026 01:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Jul 29, 22:24 AEST

Aug 22, 2026

Completed - The scheduled maintenance has been completed.
Aug 22, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 23:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1141719
Service Impact: Low
Start Time: 21/08/2026 23:00 AEST
End Time: 22/08/2026 03:00 AEST

Change Details
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Aug 5, 22:40 AEST

Aug 21, 2026

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:00 AEST
Scheduled - NPP Schedule Change

Reference Number: CHG1142235
Service Impact: Low
Start Time: 14/08/2026 20:00 AEST
End Time: 15/08/2026 20:00 AEST

Change Details
**Please refer to the updated schedule for the change.
ANZ will be performing system maintenance on the NPP Platform with no anticipated impacts or outages to the NPP Service.

Should an issue occur as a result of this planned change activity, this will be managed through the NPP Incident Management Framework.

Please note advertised times are an approximate and actual times may vary during planned maintenance.

ANZ WHOLESALE DIGITAL

Aug 12, 00:51 AEST

Aug 14, 2026

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.