ANZ Bank Agency Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ New Payments Platform, ANZ Agency Clearing and ANZ Global Courier Services.
For more information, contact your ANZ Customer Service Centre.
Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance
ANZ Wholesale Digital Support Notification - NPP Schedule Change Notification
Scheduled Maintenance
Report for ANZ Agency Services
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
NPP Schedule Change
Reference Number: CHG1155812
Service Impact: High
Start Time: 04/10/2026 03:00 AEDT
End Time: 04/10/2026 07:30 AEDT
Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected
delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.
• From 03:00 AEDT to 04:00 AEDT Account Management requests will be rejected, and customers will be required to resubmit at the conclusion of this outage.
Please note advertised times are an approximate and actual times may vary during planned maintenance.
ANZ WHOLESALE DIGITAL
Reference Number: CHG1155812
Service Impact: High
Start Time: 04/10/2026 03:00 AEDT
End Time: 04/10/2026 07:30 AEDT
Change Details
ANZ will be performing system maintenance on the mainframe which will delay posting accounting entries to the creditor account for payments processing through the NPP Platform.
As a result of the planned activity:
• ANZ Internet Banking & ANZ Mobile Application will be temporarily unavailable.
• Appointor NPP outbound payments will be accepted and held in a "PDNG - Pending" status and continue processing once the change is completed.
• NPP Inbound payments will continue processing with all Participants with expected
delays in posting the accounting entries to the creditor account and processing acknowledgements to Appointors.
• From 03:00 AEDT to 04:00 AEDT Account Management requests will be rejected, and customers will be required to resubmit at the conclusion of this outage.
Please note advertised times are an approximate and actual times may vary during planned maintenance.
ANZ WHOLESALE DIGITAL
This scheduled maintenance affected: NPP Agency Clearing.